Contact
Email hi@tidore.co for anything: pre-launch questions, partnership conversations, press, vertical requests, bug reports, security disclosures, enterprise pricing inquiries. One inbox, single founder, no ticket-routing system. Genuine questions get genuine answers in plain English.
How fast does Tidore respond?
Within 24 hours on business days, Asia/Jakarta time (GMT+7). Solo founder; no support team yet. If something is on fire and you need faster, write “urgent” in the subject line — we check that filter every few hours.
Who operates Tidore?
Nusantara Ventures LLC. Single founder, Indonesia. See about for the longer version.
What shouldn't you email about?
Auto-deleted on sight:
- Sales pitches for marketing tools, lead-gen, SEO link-building
- Recruitment / staffing-agency outreach
- Generic crypto giveaway proposals
- Cold investor emails — we're bootstrapped pre-launch, no fundraise active
The inbox is for customer + partner + press conversations. Everything else won't reach a human.